Terms of Service

Effective date: October 5, 2026 · Last updated: October 5, 2026

1. The short version

These Terms are the agreement between you and Alwina Oyewoleturner (“I,” “me,” “my”), which runs alwinaoyewoleturner.com and the services described below. By buying a service, booking a call, or using this site, you agree to these Terms, my Privacy Policy, and my Refund & Cancellation Policy. If you don’t agree, please don’t use the services.

2. What I offer

All of my services are delivered remotely, by email, video call, or shared documents. I don’t sell physical products and nothing is shipped.

• Brain Dump to Plan. A one-time, fixed-price service. You record a 5–10 minute voice memo and email it to me, and I send back a written action plan.
• AI consulting. AI visibility (sometimes called GEO, or generative engine optimization) and workflow automation for small and local service businesses. Scoped per project and/or on a retainer.
• Coaching (if and when offered). ADHD coaching. Coaching only, as described in Section 8.

3. Who can use the services

You must be at least 18. If you’re buying for a business, you confirm you have authority to agree to these Terms on its behalf, and “you” includes that business.

4. Ordering and payment

Prices are in US dollars and shown at checkout or in your written proposal. Payments are processed by Stripe, and I never see or store your full card number. I can change prices at any time, but a change won’t affect anything you’ve already paid for. You’re responsible for any taxes that apply to your purchase.

5. Brain Dump to Plan: what’s included

• How it works: After you pay, email me a 5–10 minute voice memo at alwina@alwinaoyewoleturner.com.
• What you get: A written plan by email within 3 business days of when I receive your memo: a reflection of what I heard, your prioritized next actions, what to delete, what’s parked for later, and where you’re likely to get stuck.
• Also included: One round of clarifying questions if I need them (my clock pauses until you reply), and one check-in email on day 3 after delivery.
• Not included: Calls, ongoing access, or revisions beyond fixing factual errors (for example, I got a name or detail wrong).
• Business days are Monday–Friday, excluding US federal holidays. I’ll tell you if a delay comes up.

6. Consulting projects and retainers

• Scope. Each engagement is defined in a written proposal, statement of work, or invoice (a “Proposal”). If a Proposal conflicts with these Terms, the Proposal controls for that engagement. Work outside the Proposal is quoted separately.
• Your part. You’ll give me timely access, accurate information, and decisions, including logins I need, which you can revoke at any time. You’re responsible for backing up your website and systems before changes are made.
• No guaranteed results. AI search tools, search engines, and platforms such as ChatGPT, Perplexity, Gemini, Claude, Google, and your CRM are controlled by other companies and change without notice. I don’t guarantee rankings, mentions, citations, leads, or revenue. I do guarantee the work described in the Proposal, done with reasonable care and skill.
• Retainers. If a retainer renews automatically, the Proposal and checkout will clearly show the amount, billing frequency, and how to cancel before you’re charged. You can cancel online or by emailing me. Details are in the Refund & Cancellation Policy.

7. Refunds and cancellations

My Refund & Cancellation Policy is part of these Terms.

8. Not medical, therapy, legal, or financial advice

My services are planning, consulting, and coaching. They are not medical care, mental health treatment, therapy, counseling, diagnosis, or legal, tax, or financial advice. I’m not a licensed physician, therapist, psychologist, counselor, attorney, or financial advisor. Coaching, including any ADHD coaching I offer, doesn’t diagnose or treat any condition and isn’t a substitute for care from a qualified professional. Please keep working with your own providers, and talk to them before changing any treatment or medication. You’re responsible for your decisions and for what you choose to act on.

9. If something you share suggests you’re in crisis

If something you send me suggests you might be in danger or in crisis, I may step out of service mode: pause or end the service, refund you in full, and point you to people equipped to help. I’m not an emergency or crisis service and I don’t monitor email in real time.

If you’re in immediate danger, call 911. In the US you can call or text 988 (Suicide & Crisis Lifeline) or text HOME to 741741 (Crisis Text Line), any time.

10. Your content

You own what you send me: voice memos, emails, documents, and business information (“Your Content”). You give me permission to use Your Content only as needed to provide your service, as described in the Privacy Policy. I won’t publish Your Content, or use it as a testimonial or case study, without your written permission. You confirm you have the right to share Your Content and won’t send other people’s sensitive information unless it’s needed and you’re allowed to share it.

11. Who owns the deliverables

• Brain Dump to Plan: Your plan is yours to use, keep, and share for your own personal purposes. Please don’t resell or republish it as a product.
• Consulting: Once I’ve been paid in full, you own the custom deliverables created specifically for you under the Proposal (for example, your schema markup, content edits, and automation configurations). Until then, you have a limited license to use them for the engagement.
• My toolkit stays mine. I keep my pre-existing and general-purpose materials: templates, checklists, frameworks, methods, code snippets, and know-how. You get a non-exclusive, perpetual license to use anything of mine built into your deliverables, for your own business.
• Third-party stuff. Software, plugins, or AI tools from other companies stay under their own licenses and terms.
• Site content. The text, design, and branding on this site belong to me. Please don’t copy them for commercial use.

12. Confidentiality

I keep what you share confidential and use it only to provide your service, except with your permission, when the law requires disclosure, or when I need to act on a safety concern under Section 9. For consulting clients, I’m happy to sign a mutual NDA.

13. How we treat each other

Kindness and respect go both ways. Harassment, threats, or discriminatory language toward me will end the service without a refund. Neither of us records calls without the other’s advance consent. Please don’t misuse this site: no hacking, scraping, malware, or impersonation.

14. Third-party services

I rely on other companies to run my business, such as Stripe for payments, Google for email and scheduling, and Netlify for hosting. Their own terms and privacy policies apply, and I’m not responsible for their outages or actions. Links to other websites aren’t endorsements.

15. Disclaimer

Apart from the promises in these Terms and your Proposal, the services and this site are provided “as is” and “as available.” To the fullest extent the law allows, I disclaim all other warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

16. Limitation of liability

To the fullest extent the law allows, I’m not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data. My total liability for any claim relating to the services is limited to the amount you paid me for the specific service that gave rise to the claim. Some places don’t allow certain limits, so some of this may not apply to you.

17. Indemnification

If you’re using the services for a business, you agree to cover reasonable costs, including attorneys’ fees, from third-party claims arising from your content, your instructions, or your breach of these Terms.

18. Ending the relationship

I can decline or end a service if these Terms are broken, if it isn’t a good fit, or for safety reasons. If I end a service for any reason other than your breach, I’ll refund the unused or undelivered portion. Sections 8–12 and 15–20 survive after the service ends.

19. Governing law and disputes

These Terms are governed by the laws of the State of New York, without regard to conflict-of-law rules. If something goes wrong, please email me first, and we’ll both try in good faith to resolve it informally for 30 days. If that doesn’t work, either of us can bring a claim in small claims court if it qualifies, or otherwise in the state or federal courts located in Kings County, New York.

20. Electronic communications

Emails, online checkouts, and electronic records count as “in writing” and can form a binding agreement.

21. Changes and the rest

I may update these Terms and will change the “Last updated” date; if a change is significant and you’re an active client, I’ll email you. Changes don’t apply to services you’ve already paid for unless you agree. These Terms, the Privacy Policy, the Refund & Cancellation Policy, and any Proposal are the whole agreement between us. If one part is unenforceable, the rest still applies, and not enforcing something right away isn’t a waiver.

22. Contact

Alwina Oyewoleturner · alwina@alwinaoyewoleturner.com · 325 Gold St Brooklyn, Ste 706 #149, Brooklyn, NY 11201 US